Support Before, During & After Launch
ECNext provides a range of services that support all aspects of our customers' online businesses. Rest assured knowing once your content is online, we’ll make sure your operations continue to run smoothly.
Maintenance services
We provide services that support the ongoing maintenance of e-commerce site after launch, including:
- Content management and updates
- Data conversion services
- Platform maintenance
Customer Service
We provide customer support of your e-commerce site after launch, including:
- Core business hour support for content buyers
- Email and phone customer support
- Client services for publishers
And we’re always there to help you add new capabilities your ECNext powered e-commerce sites. We provide an iterative, collaborative approach for managing all processes.
If you’re interested in learning more about what ECNext can do for you, contact our sales team at 1-614-682-5116 or send an email.
eMarketing
Transactions and e-commerce
Content Management
Tracking and Reporting
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