White Papers



Search Engines Morph as Microsoft Looms

The pace of change among search engine companies has been blistering, with huge consequences likely for the consumer, business, and professional information and media arenas. It is becoming clear that search engines are rapidly replacing conventional aggregation by making it possible for users...

Reprinted from the Digital Services Newsletter published by Greenhouse Associates. For more information or to subscribe to the newsletter visit www.greenhousegrows.com.



Self-Service Nation

Technology is making us a society of do-it-yourselfers, and the long-term impact on businesses, consumers, and the government could be huge. Gone are the days when customers complained as their banks coerced them to use cash machines instead of live tellers. It took years for online bill paying...

Reprinted from the Digital Services Newsletter published by Greenhouse Associates. For more information or to subscribe to the newsletter visit www.greenhousegrows.com.

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