About 5 Star Ventilation
We are very aware of the mission we set for ourselves when we opened and the same goes today. We felt then, as we do now, we want a customer for life. We want more than a one-time relationship. When the words fireplace, cleanings, inspections, evaluations, repairs, and new installations are mentioned, the only name that should come to mind is 5 Star. For countless years, thatâ€™s exactly whatâ€™s happened, allowing us to service multiple customers throughout the Northeast.
We believe strongly in continuing education for our employees. All of our employees in the field attend regular seminars on the latest codes, regulations, techniques, and customer service. Senior technicians have taken extensive training and have certifications from the most reliable industry agencies and guilds. Our top-notch office staff is trained to respond to your questions, needs, and requests immediately.
Because of our reputation within the ventilation industry, we have been allowed to be at the forefront of new innovations. We have been asked by many manufacturers of fireplace-related products, to help with the testing. Prominence within the industry has allowed us to have access to almost any product or technique needed to deal with most fireplace or burner issues.
Whether you are a residential homeowner, an apartment building owner, a homeownersâ€™ association, or a property management company, you have our word that we will do our best to make you our customer for life. As we have successfully done for the last countless years, we will continue to stand by our work and provide you with quality service. We look forward to being your choice for any work that is needed on your fireplace and chimney.